Frequently Asked Questions

Do you take special requests?

Absolutely, as long as we receive enough advance notice! Shoot us an email and we'll get back to you as quickly as we can.

Do you offer refunds?

All sales are final; visit here for our refund policy.

Why does the checkout page mention shipping?

It's just because of the payment processor—we won't actually be shipping anything! All orders are pickup-only at our address in Highland Hills, which we'll share with you after you've placed your order. Once you select "choose state" (Texas is the only option), it'll bring up the following text: "Pick up in 78731 ZIP code (address will be shared after checkout!)".

So if nothing is being shipped, what should I enter in the address field?

Anything you like—no need to enter your address! Again, "shipping" is just a procedural requirement by the payment processor.